Gate1travel complaints

In this post we discuss a little about Gate1Travel , a travel agency from the USA. Gate 1 Travel offers escorted tours, European river cruises, independent vacations and customized international vacation packages for less. Our discount travel packages and tour packages to destinations worldwide provide exceptional value, saving our customers time and money. We have taken care of all the details so you don’t have to. Find your dream vacation today.

Gate1Travel is a very big travel agency, you should find practically anything you may want in their offer. Lets see what are their summer 2019 top offers : We had a great time on our trip to Vietnam!! It was even better than we expected. Our guide was Trong who did an excellent job making sure we all had a great experience and learned about the Vietnamese people and culture. We would highly recommend this trip to friends!! Featured Destination Vietnam “We would love for you to join us on an upcoming Gate 1 Travel Vietnam escorted tour. If you’re looking to experience the best of Vietnam, here is your chance! Visit the magnificent Saigon Opera House in Ho Chi Minh City; explore the Old City of Hoi An; tour the Imperial City in Hue; view the thousands of limestone islands rising out of the sea in Halong Bay, and so much more! Don’t miss this opportunity of a lifetime!”.

Random customer reviews : I am actually shocked to read all these negative reviews. I just booked my 12th trip with Gate 1, have recommended to many friends who have all loved as well. A lot of these complaints seem to be about losing deposits or not getting money for cancellation – this is pretty standard in the industry I think. I don’t buy insurance with Gate 1, but I do make sure I have really good insurance with my credit card, personal travel insurance through a couple providers as well. I actually won’t travel with any other company. See more details on Gate1travel reports.

Some negative reviews : Had the terrible experience with Gate 1 Travel. The worst travel company of my lifetime led by Dani Mosher Pipany as a president , Beth Feleger as supervisor .. others… They do not care about people. The king in this company is money. I should read this review before any booking with Gate 1 Travel. Unfortunately , I was too much relying on the human decency. “Beware of using Gate 1 Travel. First, you are required to put down a deposit which you are told is to hold services. Should you decide to cancel, you are not given the deposit back as the company will tell you that they paid a penalty for the canceled service. This is not the case. Gate 1 banks your deposit – sometimes a year in advance of travel – and collect interest and pays NO cancellation fee to its vendors. If you are booking a tour, beware. Many times in the past, the owner, Dani Pipano is aware the tour will not be running or that MAJOR attractions advertised will not be available – however, employees are not allowed to tell the passenger instead are required to wait until just 14 days before travel to tell you that you won’t get to see what you’ve paid for.

Some positive reviews : Just returned from Gate1 11 day Venice, Florence, Rome, Sorrento Italy Tour which departed May 12. This was my 4th tour but first with Gate1. I could not have been more pleased. The tour manager, Francesco Fedeli was outstanding in all respects. So many things can go wrong with a tour group of 34 persons and Mr. Fedeli was on top of every detail and insured that we all had a great time. I can’t imagine there being a better tour manager for Italy in the business. The local guides were very knowledgeable and made our visits to sites in Venice, Florence, Rome and Capri much more enjoyable.